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What is your return policy?
What forms of payment do you accept?
Do you ship outside the United States?
How long will it take for my order to arrive?
Will you ship my order to a different address than mine?
How can I find out the status of my order?
Would my country Custom charge tax from my order?


What is your return policy?
*CUSTOMER SATISFACTION IS OUR PRIMARY CONCERN* We offer a money back guarantee on all of our items. If there is a problem the item you purchase from us please let us know. If for any reason you are not happy with your purchase, please contact us at trade2ebayer@googlemail.com Item must be returned within 14 Days and in an un-used condition. We issue a full refund from your order, but postage cannot be refunded. We check our email during the day and evening and will get back to you as soon as we can address your question or complaint. In most cases we will get back to you within 24 hours.

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What forms of payment do you accept?
Due to certain amount of order, the charge would be high by using other payment services, so we accept Western Union, MoneyGram and Bank Transfer.

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Do you ship outside the United States?
Yes, We ship to most of countries.

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How long will it take for my order to arrive?
By air : 4-6 working days By sea: 20-24 working days

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Will you ship my order to a different address than mine?
Absolutely, just let us know when you check out or send us an email before your order ships.

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How can I find out the status of my order?
You will be notified by email on the day your item is shipped and provided with a tracking number. If you have any questions please email us at trade2ebayer@googlemail.com

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Would my country Custom charge tax from my order?
We will discuss about Custom issue during your order. We will suggest you a best option to void extra Custom Charge. Options will be given depending on the Category of your order.

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Last Updated: 13 Apr 2007 13:04:37 PDT home  |  about  |  terms  |  contact
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